Providers

“I got into medicine to help people, not to fill out paperwork.”

We hear you. We try to make life easier for our providers so you have more time to spend with your patients (and maybe take a lunch break once in a while, too).

Need to submit a claim? Check on a payment? Find a form? Follow the links below.

Questions? Call us at 1-855-959-5855 (TTY:711)

If you suspect fraud, waste, or abuse contact us at this number: 833.610.0005

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Reliance Medicare Advantage requires annual training to detect, prevent, and correct fraud, waste and abuse. All providers and their employees, contractors, governing bodies and downstream entities who partner with Medicare Advantage andPart D prescription drug plans are required to take the training.
Records of the training, including participant names, must be retained and available for inspection upon request for 10 years after the end date of theprovider’s contract with Reliance Medicare Advantage.
Providers may use the CMS training modules available on the Medicare Learning Network (MLN), or providers may use their own training programs with similar content.
To complete the training using MLN, follow these steps:

  • 1) Select Medicare Learning Network® (MLN) Learning Management System
  • 2) Log in or create an account
  • 3) Complete these training modules:
    • i. Medicare Parts C and D general compliance training
    • ii. Combating Medicare Parts C and D Fraud, Waste and Abuse
  • 4) Save a certificate for each module

Providers who use their own training program can incorporate the content from the Medicare Parts C and D, fraud, waste and abuse training (PDF) and the Medicare Parts C and D general compliance training (PDF) modules into their training materials.
Regardless of the option you choose, certificates of completion must be kept on file for 10 years.
www.lighthouse-services.com/reliancehmo
833.610.0005

Last updated: 30 January, 2020 1:24 am